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Why Dog Waste Removal Service?
We get it. Many of us lead very busy lives. Getting the kids off to school, working all day and the traveling to and from work. Then there's the evening routines of dinner preparations, family time, miscellaneous chores and preparing for the next day...rinse and repeat! Then Saturday and Sunday come with the "weekend do list"...often quite lengthy...a mix of both chores and recreation. And for many, the bottom and least desirable on that list is picking up doggy land mines in your front, side or back yards. For many, it's a task to avoid or one left to the kids and done reluctantly, and dear I say, haphazardly.
For some, you may have plenty of time and actually enjoy constantly picking up poop in your yard. But for others, time is important and quality time is even more so. And for others, maybe you're not able to clean up after your four-legged friend. Allow us to do the dirty work for you and give you back more quality time.
Dog waste attracts rodents such as mice and rats. As nocturnal creatures, you likely won't see these critters foraging around your yard during daylight hours. Dog poop can contain undigested food particles containing proteins and other nutrients attractive to these rodents.
Additionally, dog poop does not make good fertilizer. Unlike ruminant animals such as cows that make excellent nitrogen rich fertilizer, dog waste, if left out on your lawn, is harmful to your turf. You want to know why you have dead brown spot on your lawn? It's a combination of urine and dog waste left unchecked.
Our service is so inexpensive. Poop scoop Squad will regularly clean up what your dog leaves behind and charge you less than an average weekly cost of a Starbucks or Dunkin' drive-thru.
Our Services
Weekly
Every Other Week
Starting at $18/week
Starting at $25/visit
Starting at $60
Twice/Week
Starting at $13/visit
Canada Geese
Contact to schedule Assessment
Our Process
Our grid like scooping pattern ensures your yard is always poop free when we leave.
We thoroughly clean our tools between visits as a preventative measure against cross contamination.
For weekly and bi-weekly subscribers, we take your dog's poop with us.
For spring and one-time cleanups, we double bag your dog's poop and leave it by your trash.
You will receive a text message when we're on our way as well as when your scoop is complete.
If you enjoy scooping your dog's poop but have no place to discard it, our bucket service is a low cost solution for you.
Frequently Asked Questions
What areas do you serve? We proudly serve Acushnet, Dartmouth, Fairhaven, Freetown, Lakeville, Marion, Mattapoisett, Middleboro, New Bedford, Rochester, Wareham and Westport.
How much do you charge? Our standard charges for weekly scooping are $18/cleanup for your first dog and $3 for each additional dog. Twice per week service begins at $13/visit. Every other week starts at $25 per visit and increases $4 for each additional dog. For new accounts requiring an extensive cleaning, we charge a new account start-up deep cleaning fee of $60 or more, depending on how much deferred maintenance there is. If you are overwhelmed with how much has accumulated and just want us to do the big one time clean up, that price is based off how many dogs you have, and how much poop has accumulated.
How do I inquire or get started? It’s easy to get started. In most cases, all it takes is a phone call or text message to (508) 972-4517. We also love emails and are happy to set you up for emailing if that is your preferred method of communication. You can email us at info.poopscoopsquad@gmail.com. Or you can respond to any number of our request for a quote on this site.
Do I need to be home? We understand life is busy and that is one of the reasons you may be hiring us. You definitely do not need to be home as long as any aggressive dogs are put away and the scooper has access to your yard. We have a specific notes section for each of our clients where we can add gate codes, special instructions, where to find a box for a key to the gate, etc.
How do I pay you? We will send you a secured and encrypted invoice link via text message or email through our payment system. You can pay that with a debit or any major credit card. For recurring subscribers to our services (twice per week, weekly, every other week) there is a check box where you enter your payment that says “Save my card”. Clicking that box will set you up for automatic payments for the future. If you add your email address to your account you will be emailed a receipt every time that your card is charged. For one-time cleanups we accept cash, credit/debit cards and check payments.
Do you charge me if I cancel one of my regular cleanings? If you and your dogs are going to be out of town and would like to skip a week or two, there is no charge for skipping a cleaning. We just ask that you give us 24 hours notice so we can update our scheduling. If you do not notify us within 24 hours we will still charge you for your cleaning. If you do skip a cleaning and the dogs are still using the yard, you will be charged based on when the last cleanup was. For example, if you are a weekly client with one dog ($18) and need to skip a week because of snow, the next week you will be charged the biweekly price for one dog ($25).
Are you licensed and insured? Yes. We are fully insured. However, in Massachusetts there are no licensing requirement for the services we provide.
Does the size of my dog or yard matter? We typically charge the same for small or large dogs. Sometimes people think that since their small dogs produce small poops, our service should be less expensive. Often, small dog poop is hard to find, especially when in a gravel or grass yard. We will advise you on our first visit if we need to modify our pricing prior to starting any service for you. If your yard is larger than .375 acre we do charge as if there is an additional dog ($3 for weekly service, $4 for biweekly service, etc). If it's around a half acre we charge as if for two additional dogs. If it is bigger, we will contact you about modifying the price based on the time it takes to clean your yard. If you have an invisible fence and your dog(s) are restricted to a smaller section of a large lot, our pricing is based on the restricted area.
What days and times will you be doing my yard? Can I pick my day and time? Our service days are from dawn to dusk, Monday through Saturday. However, our routes vary by geographic area. We will try to accommodate special scheduling requests, but that is not always possible. Call us and we can share what day or days of the week that we will be in your general area. Exact timing of our visits is not common since each visit is unpredictable in length of time. We would ask that you be flexible and allow us to visit as time permits on your assigned day, and if you have need for more specific timing one week, just reach out to us and we will try our best to be accommodating.
Do I need to sign a contract? No, you are able to sign up and cancel at any time. However, we do ask that you give us at least 24 hours notice! Failure to notify us of a cancellation without a 24-hour notice may result in still being charged for the service.
Policies
Terms of Service Poop Scoop Squad is an independently owned and operated business (“us,” “we” or “our”) that provides pet-waste removal services to residences, businesses and commercial properties, you agree to the following terms of service (“Terms”) that govern the sales and services provided by us (“Services”). By accepting the Services you hire us for, you are bound to these Terms. The customer understands our ability to provide the Services can be dependent on weather, condition of grass height, access to your yard which is your own responsibility, and other unknown outside influences.
Dog Waste Removal Service Poop Scoop Squad offers residential and commercial dog waste removal services. These services include One Time Clean, twice weekly Cleanings, Weekly Cleaning, Every Other Week Cleaning, and Spring Cleaning. All pricing is based on an area size of a 3/8th of an acre. Larger areas will have an additional charge.
Accessing Your Yard The Customer understands that if we can’t access the area needing cleaning due to locked/blocked/frozen gates or dogs in the yard; the scoop will be skipped and charges will still apply. We suggests adding gate combinations or lock keys to your file to avoid locked gates. If the customer requests we come back, a $5 driving fee will be added to the customer’s bill.
Weather Poop Scoop Squad will work through the rain and cold as long as we can safely do so. The customer understands we cannot work through severe thunderstorms, high winds, extreme high or low temperatures, flooding or a heavy accumulation of snow. In cases of severe weather, we will skip service for that week, and see you the following week. If you need the area cleaned before your next scheduled service, please call us and we will do our best to accommodate. Additionally, we do not want to tear up your yard in any way. If it is really muddy, we may skip your yard and wait until the next scheduled visit when things have dried out.
Holidays Poop Scoop Squad does not provide services on the following holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day New Year’s Eve and New Year’s Day. If your pick up day falls on one of these days, we will skip service that week and pick up the following week. There are no refunds for a missed pick up. We still have to do the work and pick up all of the poop from the week prior.
Billing Poop Scoop Squad bills twice per month for our service. We accept check, credit and/or debit card payments. If more than 30 days have passed since your last cleanup, a first time clean up fee will be applied. We will only pause service for periods of 30 days. If service does not resume after the 30 day period you will be removed from the schedule. One Time Cleanings will be billed after the service has been completed. Payment is due within 10 days of invoicing. If payment is not received by next scheduled service after 10 day payment terms has lapsed, a 10% late fee will apply. If payment has not been remitted within 20 days of invoicing, service will be suspended.
Leaves, Debris and Tall Grass We will always do our best to clean your yard the best that we can. We understand that maintaining your yard is a lot of work and it may not always be in the best shape. The customer understands that it can be very difficult to find dog poop in tall grass or in a yard full of leaves or other debris. If your grass is tall when we come, there may be some dog waste that is missed. We will be back on our next scheduled visit and will get anything that was missed if yard maintenance is complete. If you find an excessive amount that we missed, please let us know as soon as possible at info.poopscoopsquad@gmail.com.
Privacy We may collect personal information from you on our Sites or through any other digital or personal communication with you. Information collected by us is voluntarily provided by you and may include information such as your name, email address, phone number, and physical address. Our Sites may collect general information about the service you are requesting such as the type of property and area needing service, the type and number of pets you have, and general information about your pet’s behavior. We collect information about you in order to provide you with our services. We use personal information about our users for a variety of purposes related to our business your information is for Poop Scoop Squad use only. We will never sell your information or send it to third parties. We may provide user information to third-party service providers or vendors for purposes of, including without limitation, processing your payments or sending information to you, data tracking, maintenance or development of our System. We may also share your personal information in connection with law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to establish or exercise our legal rights or defend against legal claims or as otherwise required by law.
Revisions Poop Scoop Squad provides the above Services to you subject to the Terms, which may be amended from time to time without notice to you. Amendments will be effective upon our posting of such updated Terms to our website. We recommend you visit the Sites to review any changes in our practices. Your continued use of our Services shall constitute acceptance to any changes to the Terms. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
Additional Charges A 10% surcharge will be added to each bill that is more than 20 days past due.
Your Concerns If you have any concerns about any material on our site, please contact us by email at info.poopscoopsquad@gmail.com
